Declaration on accessibility for services
As part of our accessibility declaration, we would like to give you an overview of the status of the compatibility of the service(s) described below with the accessibility requirements according to legal regulations (particularly the Accessibility Enhancement Act – BFSG).
Details about the Service Provider
Gewerbestraße Süd 7
86857 Hurlach
Bayern, Deutschland
Phone: +49 (0) 82 48 / 888 88 - 0
E-Mail: Contact via website contact form
Management: Elisabeth Dörnhöfer, Dr. Stefan Hofmeister
VAT identification number: DE 128675833
Commercial register: District Court Augsburg, HRB No. 3141
General Description of the Service
On our website www.vetripharm.de we operate an online shop for animal feed supplements. We offer products for horses and dogs from various brands such as EQUIPUR, EquiPower, Monopräparate, CANIPUR and ESTELLA herbal juices. This accessibility statement refers to all e-commerce functions of our online shop.
Explanations on the implementation of the service
Customers can purchase animal feed supplements through our online shop at www.vetripharm.de. The shop offers the following functions:
- Product catalog with search and filter functions
- Product finder for specific application areas
- Shopping cart system and order processing
- Customer account registration and management (profiles, addresses, payment methods, order history)
- Wishlist function
- Various payment options
Status of compliance with the requirements
The above service is
The following parts/contents/functions of the service are not barrier-free:
Our online shop is partially compliant with the legal regulations on accessibility according to the Accessibility Enhancement Act (BFSG). There are incompatibilities that may make it difficult for people with disabilities to use the service. This applies in particular to the following areas:
- Product catalog and search functions: Product filters and search options may not be fully optimized for screen readers.
- Shopping cart system: The ordering process and shopping cart functions may have barriers for keyboard operation.
- Customer account areas: Registration, login and account management may not be fully designed to be accessible.
- Payment processing: The Payment processes may not be optimally accessible for assistive technologies.
- Product detail pages: Product images may not have sufficient alternative texts.
- Newsletter and forms: Registration forms and newsletter subscriptions may not be fully accessible.
- Error messages: System messages for input errors or technical problems may not be understandable for all assistive technologies.
Barrier-free Alternatives
If you encounter any barriers when using our online store, you can place your order in the following alternative ways:
- Contact us by phone at +49 (0) 82 48 / 888 88 - 0
Phone hours: Monday to Thursday 8:00 - 17:00, Friday 8:00 - 15:00 - Use our contact form on the website
- Send us an email with your order request (contact email available through the contact form)
- If you have any questions about our products or if you need assistance with the ordering process, we will be happy to help you personally
Non-accessible Parts of the Service – Implementation Deadlines
We are continuously working on eliminating the identified barriers in our online store to ensure fully accessible use. In doing so, we are gradually focusing on the areas with the highest priority for user-friendliness.
Drafting of the accessibility statement
Date of drafting the accessibility statement: 27.06.2025
Date of last review of the above-mentioned services regarding accessibility requirements: 31.12.2025
Assessment of the Accessibility Status
The assessment of the accessibility status is based on an evaluation by an external provider.